Our Teams
Microbiology
Our Microbiology Team provides comprehensive testing solutions that protect product quality and ensure consumer safety across the food, prescription drug, personal care, water treatment and household care industries. From environmental monitoring, pathogen detection, and shelf-life studies to time-kill efficacy testing and EPA claim support, we deliver scientifically rigorous, defensible results. With on-site media preparation that enhances efficiency and integration, our team is dedicated to applying fit-for-purpose methodologies, responsive service, and industry-leading turnaround times.
Chemistry
Our Analytical Chemistry Team applies advanced methodologies under strict GMP compliance to support product quality and regulatory confidence. Expertise spans method feasibility, validation, and transfer to ensure accuracy and reproducibility across laboratories. In addition to personal care, prescription drug and related product testing, the team provides food chemistry analyses in support of our Microbiology clients. Through scientific rigor and regulatory alignment, Analytical Chemistry delivers precise, defensible results that uphold product safety and efficacy.
Regulatory, Technical, and Quality
Our Regulatory, Technical, and Quality Team helps clients navigate evolving standards through expert guidance, webinars, and technical insights. Data reviews ensure accuracy and defensibility, while FDA readiness and audit preparation are supported by our consulting division. Working closely with our Microbiology and Chemistry teams, this group delivers integrated regulatory support and quality systems that enable compliance, credibility, and confidence in highly regulated environments.
Customer Support
The Customer Support Team delivers a seamless client experience through coordinated communication, logistics, and service alignment. Courier leaders ensure secure, efficient sample transport, while sales professionals tailor solutions to client needs. Customer service representatives provide responsive communication and issue resolution, supported by marketing that keeps clients informed. Our distribution center enhances efficiency by managing sample receipt and shipments, ensuring dependable, transparent support throughout the client lifecycle.
